Customer & Advice
Easy calls to bots. Hard calls to you?
What AI is really doing to customer and advice jobs, and what to do at every level.
Oct 12, 2026
Regional divergence
Kazakhstan’s Speed Bet
What I heard at a fintech summit in Almaty about moving fast, regulating later, and the gap between AI adoption and AI value.
Sep 24, 2026
Career Strategy
+3
The New Middle Manager
AI-native juniors. Flattening organisations. A new kind of manager.
Sep 3, 2026
Risk & Compliance
Same question, three regulators
What the Mills Review, the FSB, and the Bank of England are all quietly asking.
Aug 20, 2026
Personal Reflections
Back, after a while away
Where I've been, what's next, and a quick note on AI in FS.
Aug 6, 2026
The AI returns are real
Just not to most firms.
May 21, 2026
Reinvention
A small change in direction
Where I’ve been for the last two weeks
May 7, 2026
Two conversations that stuck with me
Where does that leave you?
Apr 21, 2026
The Career Audit
A 10 minute exercise for mid-career professionals
Apr 8, 2026
Audit your role before AI does
Your Career Audit framework is here
Apr 7, 2026
AI's Quiet Advance on White-Collar Work
Anthropic’s Latest Labour Market Findings
Mar 24, 2026
Enterprise AI, Real Talk
Insights from the Google AI Deep Dive
Mar 10, 2026